Education
Three steps in this line may differ from what you were taught. Shampoo twice. Leave the conditioner and Strengthening Oil in. Use Styling Spray before the style, after it, or both, and let it dry before you shape.
These videos show the hands at the pace you work at the bowl.
When you work the sequence correctly, the goals are cleansing and maintaining healthy hair in 5 minutes and reaching 3 to 4 days between shampoos. Work the 5 tutorials in order.
Brush → shampoo twice → Collagen Pro Spray → conditioner + oil → style. Between shampoos: Collagen Spray first, then Sea Salt Spray.
Now, the reason the order matters. You brush first because brushing brings the dirt and debris up off the scalp where the shampoo can reach it. You shampoo twice because the first one lifts what the brushing loosened and only gives you a low lather; the second one foams properly and takes the rest. We shampoo the scalp. We don't shampoo the hair: the hair is cleansed as the shampoo runs down and through it, carrying the dirt and debris with it.
Then the Collagen Pro Spray goes on the wet hair, all over, lifting as you go. It preps the hair. The conditioner and the strengthening oil go on together after it, in the palm, over the Pro Spray, and they stay in. Leave-in, not rinse-out. Comb through to disperse, and do not squeeze all the water out first, because the water is what carries the product through the hair.
Between shampoos, the Collagen Spray goes on first, then the Sea Salt Spray over it. The collagen puts the balance back; the salt manages oil at the scalp and stabilizes the collagen down into the hair. That pair, in that order, is what buys 3 to 4 days between shampoos.
The styling sprays come last. Pick by the need: Firming is the firmest, Shaping is the one you can shape with, and Holding is the lightest: the finishing pass over whatever you already used. Use them before the style, after it, or both. Let it dry before you shape. Hold the bottle 8 to 12 inches off the scalp.
Restore, not repair. There is no such thing as repairing hair. You restore it to a percentage of its natural condition, and then the client maintains it at home.
Five tutorials, in working order. Each one assumes the step before it is done.
This is a scalp service. Brushing lifts old product and debris so the shampoo can reach the scalp.
The path is not freehand. It follows a fixed route around the head in small C-shaped movements. Watch the hands before you work it on a client.
Most professionals brush the hair and call it brushed. Brush the scalp. A healthy scalp is a prerequisite to healthy hair.
We shampoo the scalp. We do not shampoo the hair. The hair is cleansed as the shampoo runs down and through it, carrying the dirt and debris with it.
Twice, every time. Watch how much water goes in on the second pass, because the foam is what the debris grabs hold of.
The first shampoo gives you a low lather and people read that as "not working" and reach for more product. It is working. The second shampoo is the one that foams.
Most conditioners coat the hair and wash away. Ours stays in, and it goes onto hair that is still holding its water.
Leave-in, not rinse-out. The water you leave in is what carries the product through, so look at how wet the hair still is when the product goes on. At the chair the Collagen Pro Spray goes on first and the conditioner and oil go over it, and then you comb through. At home the client uses the daily Collagen Spray in its place, before the conditioner and oil.
The Strengthening Oil has two orders and both are correct. Two squirts into the same palm as the conditioner is the shortcut, and it is the one the video shows. The oil applied on its own is the other. Which one the hair in front of you needs is your judgment.
Two things. Conditioner ends up on the scalp, and it stays there, because the scalp is the part that does not get brushed or properly shampooed. And professionals squeeze the water out before applying: the water is what disperses the product through the hair.
The Collagen Spray goes on first: that is the treatment step. The Sea Salt Spray follows it: it manages oil at the scalp and stabilizes the collagen, closing it down into the hair. Collagen first, sea salt last, always.
This is the step that buys 3 to 4 days between shampoos. See it once before you teach it, because the client works this one without you.
Teaching them as two separate products. They are one lesson. Order matters and neither one does the job alone.
Three holds, and you pick by the need. Firming is the firmest: use it at the root and blow dry with it. Shaping is not as firm, so you can shape with it: for a style that is finished and needs a little more in it, or for hand-styling. Holding is the lightest: it goes on over whatever you have already used, to hold the hair in place.
Use it before the style, after it, or both. Distance off the scalp and where it lands both change the result, and that is what the video is for.
Treating Holding as the strongest. It is the lightest: the finishing pass over whatever styling aid you already used, not a substitute for Firming.
The back-bar side of the method: what to charge for, what to hand over, and what stays behind the chair.
This is for highly damaged hair, and it is a treatment you charge for. It is a wet-application cycle repeated 5 to 7 times in a session, so price it and book the chair time before you offer it.
Restore, not repair. It brings the hair back toward a percentage of its natural condition, and the client holds it there at home. Run through one cycle on video before you book it, then customize it for the hair in front of you.
They will feel an itchy scalp when the product starts working. That is the scalp restoring, and it goes away once the scalp is mended. A client who has not been told will think something is wrong and stop.
Professional
Pro Spray is a back-bar product for licensed professionals. It goes home with a client at the stylist's discretion and only after one-on-one instruction: it is not a walk-in retail product. Its standard use is inside the conditioning step; its multi-cycle use is the restoration protocol above.
Wholesale
Salon accounts get back-bar sizing and volume pricing, plus the sizing guidance for how much of each product a chair actually goes through in a month. Apply for an account and we will set the tier against how you buy.
Professional
Keep the products on your station before the client sits down. When you start blow drying and they are looking through their hair, explain what you used and why. Then rake through and show them. This is the shampoo. Use it twice, and brush the scalp first. This is the conditioner. It stays in. Day two is collagen, then sea salt.
You restore the hair at the chair. They maintain it at home. When you explain the products while the client is seeing the finished hair, they know what you used, why you used it, and what to maintain between appointments.
One page, plain language, for the client to take with them. It carries the at-home routine, which products they bought, and when to come back. Fill in your salon name and your own name before you print it, because a client who can read your name on the sheet comes back to you.